Outage or downed line
Report outages online. For a downed line, stay back and call 911 first.
Go to outage center →How can we help?
Choose the fastest way to reach the right team.
Residential customer service
+1 (800) 472-4643
Monday–Friday, 7 a.m.–7 p.m. ET
Business service
+1 (800) 472-4643
Energy advisors and project support.