Billing and payment help

Understand your bill, choose a payment option and find support when you need it.

Ways to pay

Online account

View statements, make a one-time payment or enroll in AutoPay.

Sign in to pay →

Phone or mail

Call +1 (800) 472-4643 or mail payment to IPE, P.O. Box 4108, Indianapolis, IN 46206.

What’s on your electric bill

Your bill reflects electricity used during the billing period, delivery costs, applicable riders and taxes. Weather and household changes can affect monthly use.

  • Compare daily use with the same period last year.
  • See your rate plan and meter-read dates.
  • Review payment history and current balance.

Having trouble paying?

You may qualify for a payment arrangement, due-date extension or Indiana Energy Support discount. Eligibility varies by household and season.

Request assistance